Gartner ThinkCast

Coming out of a tumultuous academic year, educational institutions are facing headwinds from all sides. Between maintaining financial sustainability, enrollment challenges and the need for technological innovation, collaborations between higher education institutions and the technology industry, technology vendors and other education providers are becoming increasingly critical.    Paul Riley, Senior Director Analyst at Gartner, joins[...]

The potential of new AI tools is unarguable, but the fundamental question remains: How much do you trust AI?   In this episode, which originally aired as part of our Top of Mind video series, Gartner Distinguished VP Analyst Mary Mesaglio explores both our trust and distrust of digital technology and provides insight on how[...]

In the noisy world of digital marketing, what can catapult a brand to "genius" status?   Suzanne Schwartz, Senior Director Analyst in the Gartner for Marketing Leaders practice, delves into the findings of our annual Genius Brands report, which benchmarks the digital marketing performance of brands across industries. This year’s report emphasizes the importance of[...]

As organizations implement AI in decision making and how work gets done, trustworthy data is essential to adding value every step of the way. Inadequate data governance or unclear AI ambitions leaves enterprises at risk of falling behind.   In this keynote address from Gartner Data & Analytics Summit 2024, Distinguished VP Analyst Debra Logan[...]

Organizations are navigating headwinds from all directions, and in this environment, many are falling behind when it comes to keeping up with the latest technology. When the issue is ignored or mismanaged, and the price to modernize systems becomes insurmountable, enterprises risk being crushed under “technical debt.” Gartner VP Analyst Roger Williams, who researches the[...]

As supply chains return to normal following the COVID shortages of the past few years, chief supply chain officers find themselves at an inflection point: balancing efficiency with output.   Ken Chadwick, VP Analyst on the Gartner supply chain organizational development team and author of this year’s Future of Supply Chain report, explains how supply[...]

How far does your enterprise want to go with artificial intelligence? Deciding this is what Gartner calls an “AI ambition” — and that's the starting point for spotting AI opportunities and executing on your plans.   To help navigate the opportunities and limitations, Hung LeHong, a Gartner Distinguished VP Analyst whose work focuses on how[...]

One-quarter of executives are in the process of transitioning into a new role at any given time, and 40% say they are likely to move again within two years. If you are a seasoned executive who hasn’t signed up for a fresh opportunity, whether at your current organization or another, you likely will soon. The[...]

Over the past four years, business leaders have had to navigate working from home and returning to the office (several times over), and now, the need for a nimble, resilient workforce. Gartner’s annual future of work trends report provides key insights and actionable strategies to navigate workplace dynamics, which this year run the gamut from[...]

In 2023, ThinkCast has covered mission-critical business topics from supply chain disruptions to hybrid work to strategic planning. But one topic has dominated the conversation: generative AI.   For our best-of-the-year special, we’ve focused on three insightful angles you can use to explore generative AI. First, Gartner VP Analyst Svetlana Sicular goes over the basics[...]

As the end of a transformative year approaches, enterprises are under pressure to determine their approach to generative AI and other technology trends. In this episode, which first aired as part of the Gartner original video series, Top of Mind, Global Chief of Research Chris Howard discusses three broad themes that emerged in the Gartner[...]

From remote and hybrid work to quiet quitting and recession fears, the state of employee engagement has been in flux since the pandemic began. Now, HR and team leaders need a new approach to make employees feel connected to their organizations.   In this keynote, originally delivered at Gartner ReimagineHR Conference, GVP Ania Krasniewska Shahidi,[...]

While many aspects of enterprises have undergone digital transformation in recent years, corporate strategy remains painstakingly analog. In this episode, we delve into the ways strategy leaders can use digital to inform and execute their planning processes.   David Akers, a research director in Gartner’s strategy research group, explains how executives can incorporate digital elements,[...]

As customer expectations and business models evolve alongside AI, the 2024 Gartner Top 10 Strategic Technology Trends will help you cut through the noise and focus on what can meaningfully impact your business over the next few years.   Each trend relates to one or more key themes for business: protecting and preserving past and[...]

In a recent Gartner survey, 64% of CEOs said they view environmental sustainability as a growth opportunity. Coupled with the inclusion of sustainable technology on Gartner’s list of Top Strategic Technology Trends for 2024, it’s clear executives are ready to embrace sustainability throughout the organization.   In this episode, Kristin Moyer, Distinguished VP Analyst in[...]

Each year, Gartner surveys CEOs, CFOs and other members of the C-suite on their most pressing priorities. We ask, what is causing short-term reactivity? Where is there alignment or disagreement? What trends will drive business for the remainder of this decade?   In this episode, Marko Horvat, Vice President of Research in Gartner’s finance practice,[...]

After a journey along the 2023 Gartner Hype Cycle™ for Artificial Intelligence, we’ve reached the final two stages: the Slope of Enlightenment and the Plateau of Productivity. Here, technologies have moved past the initial hype, and organizations are effectively putting them to use.   In this episode, Senior Director Analyst Jim Scheibmeir discusses cloud AI[...]

In the third installment of Behind the Hype, our four-part miniseries about the 2023 Gartner Hype Cycle™ for Artificial Intelligence, we descend into the trough of disillusionment. Contrary to popular belief, technologies that reach this phase of the Hype Cycle are not all ill-advised investments; sometimes, the market is adjusting and finding efficient uses for[...]

In the second installment of Behind the Hype, our four-part miniseries about the 2023 Gartner Hype Cycle™ for Artificial Intelligence, we climb to the peak of inflated expectations. Here, we discuss the most talked about — and possibly overhyped — technology of the year: generative AI (GenAI).   First, Afraz Jaffri, a Director Analyst who[...]

Welcome to Behind the Hype, a four-part miniseries about the 25 technologies on the Gartner 2023 Hype Cycle™ for Artificial Intelligence. In each episode, we’ll explore the different phases of a Hype Cycle, what new innovations are included and when businesses can expect them to start providing real value.   In this episode, Afraz Jaffri,[...]

As generative AI continues to capture business leaders’ attention, Gartner Global Chief of Research Chris Howard explores the evolution of intelligence, including generative, machine, human, swarm and artificial intelligence. Listen in to learn the capabilities and limitations of each and why understanding this is crucial to unlock the full potential of AI and humans alike.[...]

Cybersecurity leaders often find themselves playing catch up, retroactively defending their business against harmful attacks. To avoid this, chief security officers and their teams need to shift their mindsets to better align with other business functions and deliver maximum impact for the enterprise.    In the opening keynote at Gartner Security & Risk Management Summit,[...]

Generative AI has gripped our imaginations and holds untold potential, but where do we go from here? Chris Howard, Gartner’s Global Chief of Research, is back with new insights from our video series, Top of Mind. He explores how humans relate to machines and why language itself is the key technology that underpins our evolving[...]

In Gartner’s most recent CMO Spend and Strategy Survey, 75% of marketing leaders said they feel pressured to do more with fewer resources. With economic headwinds, the rise of generative AI and a new focus on marginal growth, many CMOs and their teams are taking on increased responsibilities to show their value. But more is[...]

Coming off the seismic shift to virtual learning during the pandemic, education is facing another wave of transformation, this time from technology. Although the rise of generative AI — specifically ChatGPT, a large language model (LLM) and example of generative AI — has many educators worried about plagiarism, it actually holds the potential to revolutionize[...]

In this bonus episode of ThinkCast, Chris Howard, Gartner’s Global Chief of Research, explores how and why the generative AI application ChatGPT has taken the world by storm. He also dives into the opportunities and pitfalls of generative AI and the crucial role humans will play in harnessing this emerging technology.    Dig Deeper:  [...]

According to Gartner research, there was a 33% increase in demand for software engineering roles in 2022. And although there is a lot that goes into becoming a world-class software engineering organization, the payoff in growing your digital business and winning customer loyalty is substantial.    Mike Gilpin, Managing Vice President in Gartner’s Software Engineering[...]

According to Gartner research, only 29% of strategy leaders believe their plans change quickly enough in the face of unforeseen change. In just the past few years, enterprises have had to navigate a global pandemic, economic volatility and generative AI — cosmic shifts that can affect everything from budgeting to staffing to supply chain. A[...]

Chances are, you’ve heard a lot about ChatGPT in particular and, more broadly, generative AI over the past few months. As the technology and its adoption continue to rapidly develop, we’re joined by Gartner VP Analyst Svetlana Sicular, who works at the intersection of data and AI, to discuss the particulars of generative AI. In[...]

When it comes to elite team and personal performance, Nicole Malachowski, the United States Air Force’s first female Thunderbird pilot and a combat veteran, is best in class. After a tick-borne illness left her unable to walk, talk, read or write, Nicole left behind her distinguished career of service, but during her rehabilitation, she found[...]

For technology providers, product strategy continually evolves to account for:   Increased reliance of people and enterprises on technology Emergence of new technologies  Impact of macro forces, such as growing demands for sustainability     In this episode, Ephraim Baron, a Senior Director within the Gartner for General Managers team, discusses how the democratization of technology[...]

Last year’s dominant work trend was quiet quitting — the idea that workers are over going above and beyond their required duties. But with the changing economic climate and many organizations looking to avoid adding headcount while increasing capabilities, 2023 has seen the rise of quiet hiring.    So what is quiet hiring exactly, and[...]

Read the news or jump on social media on any given day, and you’re bound to hear about some new technology or innovation that promises to alter your life. But what will genuinely disrupt the status quo? Here to discuss the seven digital disruptions you might not see coming between now and 2027 is Distinguished[...]

What do gold standard supply chain organizations do differently? For starters, the chief supply chain officer (CSCO) is viewed as a strategic business partner, which is only the case at 47% of organizations. A resilient and agile supply chain requires strong alignment between the CSCO and their C-suite peers. But that’s not all.   In[...]

Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations.    This episode features Douglas Toombs, a VP Analyst for Infrastructure[...]

As economic conditions sour, leaders may be tempted to take back more control over work — by, for example, mandating a rigid return to the office. Our data shows that would be a big mistake.    In this episode, Caitlin Duffy, Director of Research for Gartner’s HR practice, offers guidance on exactly which hybrid work[...]

This year, Gartner ThinkCast covered topics on the forefront of business and technology leaders’ minds. Now, as 2022 rolls to a close, we’re looking back at some of our most popular and thought-provoking conversations of the year.    First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can[...]

CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits.    In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner’s CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously[...]

Technology trends are expected to impact enterprise strategies in the coming three years by enabling organizations to address four key priorities:    - Optimizing resilience, operations or trust - Scaling vertical solutions, product delivery or everywhere - Pioneering customer engagement, accelerated responses or opportunity - Pursuing sustainable technology solutions   In this episode, David Groombridge,[...]

Enterprise technology purchasing has changed and continues to evolve, but whether that evolution occurs rapidly enough to meet the demands of digital transformation remains to be seen. A 2022 Gartner survey revealed that 62 percent of recent technology purchases failed to meet respondents’ expectations; only 13 percent said that their purchase both met their expectations[...]

Today, I&O leaders encounter many opportunities to drive change across all facets of their broader organizations. How can IT infrastructure and operations (I&O) deliver rapid transformation across all industries, meet increased need for productivity and remove organizational friction or barriers to change?   In this interview, which first aired on the Gartner Live video channel[...]

What is the metaverse? Where is it heading next? Businesses, consumers, finance and the public sector all stand to gain from the many opportunities and new approaches to engagement offered by the metaverse. First, early adopters should understand how to prepare and all that’s required to get started.    In this episode, Tuong Nguyen, a[...]

NFTs, cloud sustainability and autonomic systems each represent various stages of the hype cycle framework — from Innovation Trigger to the Trough of Disillusionment, and beyond. Why does Gartner expect those technologies will significantly affect business, society and people over the next two to 10 years?   As organizations prepare for the next wave of[...]

New Gartner research reveals that 89% of sellers report suffering burn-out, and current levels of seller attrition simply are not sustainable, but there are ways to boost and maintain seller motivation — even improve seller performance — despite economic pressures and other challenges that fall well outside sales leaders’ control.   In this episode —[...]

The 2008-2009 recession brought several key learnings to light for businesses long after they entered recovery. First among those lessons: Executive leaders who took bold, decisive action at the very start of economic contraction saw the greatest gains against their competitors post-recession.    While many business and financial leaders looked forward to relief from burnout[...]

Since 2020, the pandemic, social justice movements and other significant global events have hastened the evolution of consumer or audience expectations — and criticisms — of social media. Consumers no longer scroll passively through channel feeds, and brands can no longer consider social solely a distribution channel for content.    Businesses and organizations that engage[...]

Maintaining current margins in profitability while also achieving targets for sustainability, speed and innovation, often mean the difference between success and lackluster performance. Supply chain leaders are increasingly required to make faster, more accurate decisions, in real time. Environmental, social and governance issues round out the many focal areas competing for leading CSCOs’ attention. What[...]

Sixty-three percent of CFOs believe this inflationary period will last at least 12 months, according to Gartner research, which means the financial and economic reality businesses face isn’t going anywhere anytime soon. And on the horizon is a possible recession — something that business leaders find themselves preparing for, or should if they’re not already.[...]

You’ve likely heard the phrase “enterprise value model,” but how many of us know exactly what it means — and how to use it to our organization’s advantage? Especially in today’s business environment, which is full of conflicting variables, discontinuity and disruption, we’ve discovered that traditional return-on-investment models fail to properly account for non-financial variables[...]

According to our research, 76% of CIOs and 61% of CEOs believe that demand from machine customers will become significant in their industry by 2030. On average, these leaders predict that by that date, over 21% of their revenue will come from machine customers. This suggests a market shift twice as deep and twice as[...]

Every business likes to claim that it is “data-driven” or at least “data-informed,” but too often, that’s not the way things actually work. Data is relegated to an IT function, siloed and, in some cases, boils down to simply producing more reports and dashboards. There is, however, a better way, and it relies on successfully[...]

This year’s Gartner’s CEO and Senior Business Executive Survey reveals that environmental sustainability has become a top-10 business priority for the first time ever with more than triple the CEOs citing it than just one year prior. Meanwhile, social responsibility and ESG emerged as the second-largest contributor to CEO focus on corporate issues, increasing 50%[...]

Especially if you work at a large, traditional organization, it’s important to find ways to think more creatively — and drive the actions that come out of these new ways of looking ahead. Your — and your company’s — success depends on it. And that’s where a new approach we call  “rogue thinking” comes in.[...]

Our new research shows that just one in four employees feel connected to their organization’s culture. Yet, employees who feel this way experience a 36% boost in performance and retention. You’ve likely heard plenty of conversation about what the workforce now expects from their employers, especially when it comes to culture — and this is[...]

Sixty percent of HR leaders are significantly concerned about employee turnover, and 62% of candidates have explored a career change in the last year. Top that off with the fact that a recent Gartner survey showed nearly three-quarters of candidates who receive a job offer have at least one other offer on the table, and[...]

Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers. Yet, when it comes to discussing the future of work, the former are too often conspicuously absent from the conversation.    In the second episode of our four-part series around where, how, and when work gets done,[...]

Fifty-two percent of respondents to a recent Gartner survey said the pandemic made them question the purpose of their day-to-day job, and 50% said it changed their expectations of their employer. It explains why we’ve been hearing so much about the so-called Great Resignation.   In the first episode of a new series around the[...]

Inclusion, as represented by the “I” in the “DEI” acronym, may come last, but it is an essential part of the puzzle — and the value proposition for employees. This is especially true in the wake of the pandemic and during the so-called great resignation, when it’s more important than ever to treat employees as[...]

Here at Gartner, we define equity as the “fair treatment and equality of access to opportunity, information and resources, built through identification and elimination of unfair biases, stereotypes or barriers that may inadvertently exclude underrepresented employees.” It’s a concept that’s rapidly gaining momentum with organizations as they look to advance representation and improve business outcomes.[...]

Mentions of diversity, equity and inclusion — sometimes shortened to “DEI” — on S&P 500 earnings calls have increased 658% just since 2018. What’s more, nearly nine in 10 Fortune 100 companies list equity as one of their corporate values. We’re making progress on this topic, which is critical to both business and our society,[...]

Have you ever wondered how Gartner selects topics to feature in research? Are you curious about how topics evolve throughout the years? Want to know what’s on the schedule for 2022? In this episode, ThinkCast host Kasey Panetta is joined by Chris Howard, Gartner’s Chief of Research, to talk about key topics from 2021 and[...]

From NFTs to widespread internet access to cybersecurity attacks so damaging nations will respond with physical attacks, this year’s strategic predictions will broaden how IT executives think about the future.  In this episode, ThinkCast host Kasey Panetta is joined by Daryl Plummer, Distinguished Analyst & Gartner Fellow, to discuss Gartner’s Top Strategic Predictions for 2022[...]

The Gartner Top Strategic Technology trends will act as force multipliers over the next three to five years. These trends are critical to business, enabling the growth, digitalization and efficiency that organizations need in today’s world.  In this episode, ThinkCast host Kasey Panetta is joined by Arun Chandrasekaran, Distinguished VP analyst, to discuss some of[...]

Where we work, where we consume, where we innovate, where we generate business value — all of it has changed in the past two years. This raises a key question for CIOs and IT executives — where next?  In this episode, ThinkCast host Kasey Panetta is joined by Helen Poitevin, VP analyst and content coordinator[...]

What is Zero Trust? The Zero Trust security model has become a popular marketing term, but security and risk leaders need to separate the hype from the true business benefits.  In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert John Watts to talk about Zero Trust. John will share what Zero Trust[...]

How does your organization stack up against your peers when it comes to technology adoption? What technology needs to be deployed in the next 12 to 18 months? In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert Leinar Ramos to talk about Gartner’s Emerging Technology Roadmap. Leinar will share what he thinks[...]

Organizations that effectively support business technologists are 2.6x more likely to accelerate digital transformation.  In this episode, ThinkCast host Kasey Panetta is joined by Jaime Capella, Distinguished VP, to talk about business technologists and the democratization of digital delivery. The increase in the number of business technologists highlights a significant shift in how organizations think[...]

Does your organization need NFTs or digital humans? What about physics-informed AI? How will technology drive digital business acceleration for your industry?  In this episode, ThinkCast Host Kasey Panetta is joined by Brain Burke, Research Vice President, to talk about the Hype Cycle for Emerging Technologies, 2021. We’ll take a look at the three themes[...]

How can organizations protect themselves against ransomware? What should they do in the event of an attack? Is paying the ransom legal? In this episode, ThinkCast Host Kasey Panetta speaks with Mark Harris, Senior Director Analyst with Gartner to answer some of the biggest questions surrounding ransomware attacks, talk about the best ways to prevent[...]

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research. In this final episode, host Kasey Panetta is joined by Heather Keltz, Primary Research Vice President, to talk about Gartner Primary Research, a few of the biggest challenges analysts fact[...]

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research. In this second episode, host Kasey Panetta is joined by Frank Buytendijk, Distinguished VP  and Gartner Fellow, the co-lead of the Gartner Maverick Research program to talk about what maverick research[...]

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research.  In this first episode, host Kasey Panetta speaks with Jackie Fenn, Distinguished VP Analyst and Gartner Fellow Emeritus in Gartner's CIO Research group, the originator of the Gartner Hype Cycle[...]

It’s easy to get lost in the big ideas behind digital acceleration, and not know how to move forward in a tactical way. In today’s episode, Kasey Panetta, Gartner ThinkCast host, speaks with Mary Mesaglio, Distinguished VP Analyst, about five digital acceleration hacks — plus Mary’s favorite all-time hack that you can start implementing with your team today.[...]

Rob O’Donohue, Senior Director Analyst in Gartner’s CIO Research Group, joins Gartner ThinkCast host, Kasey Panetta, to learn more about Rob's research on neurodiverse talent.  Rob shares how organizations can tap into neurodivergent talent pool, the unique attributes these candidates can bring to the organization and how the interview process and workplace should foster an[...]

Executives make a lot of decisions and stand accountable for outcomes of those decisions. In this episode of Gartner ThinkCast,  host Kasey Panetta speaks with Mike Rollings to talk about reengineering decision making to deliver better outcomes. Mike speaks about how this idea of studying decision making came about and shares the biggest challenges executives[...]

Infrastructure and Operations (I&O) has an overall higher level of visibility and credibility with business leaders than it has ever had before. In this Gartner ThinkCast episode, Roger Williams, VP Analyst, joins ThinkCast Host Kasey Panetta to discuss the new position I&O leaders are in today, how they forge ahead and the importance of infrastructure-[...]

In this Gartner ThinkCast episode, host Kasey Panetta speaks with Peter Firstbrook, VP Analyst, about the top security and risk management trends for 2021. You'll hear how how Peter’s team decides which trends make the list and why.  Related Links: Gartner Security & Risk Management Summit

On this episode of ThinkCast, Gartner host Kasey Panetta talks with Whit Andrews, Gartner Distinguished Vice President Analyst,  about the Gartner 2021 Digital Worker Experience Survey.  The survey featured worker feedback from across the globe, including the United States, Europe, Japan, China and India, on how their lives and productivity changed over the past year[...]

From XOps to data fabric and smarter, more responsible AI, Gartner ThinkCast host Kasey Panetta talks with Rita Sallam, Distinguished VP Analyst,  Gartner Fellow, and the lead researcher on the top 10 data and analytics trends for 2021. In this conversation, Rita shares all ten data and analytic trends and why they matter to D&A[...]

With an increase in remote working, organizations are grappling with future workforce models. Hybrid workforce models can create challenges but also increase agility and resilience.     In this episode of Gartner ThinkCast, host Kasey Panetta speaks with Alexia Cambon, Research Director, to talk about the pros and cons of a hybrid workforce. Alexia shares common[...]

Have you thought about how vaccine passports or certificates will affect your workplace? As vaccine rollouts increase around the world, organizations need to start thinking about the strategies for their own employees.  In this episode, Gartner ThinkCast Host Kasey Panetta speaks with Donna Medeiros, Sr Director Analyst, about digital vaccine certificates and how vaccine distribution is impacting[...]

While a typical New Year's resolution might be to eat healthier or find time to focus on a new hobby, resolutions for 2021 probably look a little bit different In this episode, Gartner ThinkCast Host, Kasey Panetta speaks with Michelle Bazargan, Sr Director Analyst, to discuss the Gartner CIO Resolutions for 2021. Related Links Attend the[...]

Today it is clear that businesses need a reset, not only due to the COVID-19 pandemic, but because technological advances demand it. In this episode, Mary Mesaglio, Distinguished VP Analyst, and Daryl Plummer, Managing Vice President, connect virtually to discuss the Gartner Top Strategic Predictions for 2021 and Beyond. Trends such as neuromorphic computing, dna[...]

Is your organization prepared with a COVID-19 vaccine strategy? From mandatory vaccinations to keeping employees safe, there are many layers to the distribution strategy. These conversations will vary depending on geography and organizational setup, but all business leaders need to anticipate questions that will arise and scenario planning. In this episode, Gartner ThinkCast Host Kasey[...]

As we near the beginning of a new year, we’re turning our attention back to the ThinkCast episodes that highlight the events of the past year. These episodes tell the story of 2020: a worldwide pandemic, unprecedented disruption, protests, and an uncertain path forward.  From our extensive series on COVID-19, diversity, equity and inclusion, and[...]

COVID-19 changed the CIO's relationships with the C-suite and they must continue to adapt for the road ahead.  In this episode, we reveal the most important takeaways from the Gartner 2021 CIO Agenda. Gartner ThinkCast host Kasey Panetta interviews Andy Rowsell-Jones, distinguished VP analyst with Gartner's CIO & Executive Leadership Research team about the four[...]

Nearly half of CIOs say they now employ artificial intelligence (AI) or intend to within the next 12 months. But how to make AI a core IT competency still eludes most organizations. In this epsiode, Gartner ThinkCast host Kasey Panetta interviews Whit Andrews, Vice President and Distinguished Analyst at Gartner. Whit shares five crucial habits for[...]

This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years.  Hyperautomation, AI engineering and distributed cloud are among the nine technologies that have significant transformative potential.  In this episode, Kasey Panetta, Gartner ThinkCast Host, hears from Mary Mesaglio, Distinguished VP Analyst, and Brian Burke, Research[...]

What are the seven characteristics of a successful digital leader? In this episode, Gartner ThinkCast host Kasey Panetta interviews Mary Mesaglio, Distinguished VP Analyst about her recent research that dives into how leaders need to think differently in a digital world.

Increasing pressure to keep pace has HR executives scrambling to hire and retain talent prepared for agility.  In this episode, Gartner VP Caroline Walsh explains to Jackie Wiles, Associate Content Director, why organizations must prioritize resilience, not just efficiency, to succeed. The need to respond at speed to the impact of the pandemic revealed that[...]

In this episode of ThinkCast, host Kasey Panetta interviews Dion Love, a Vice President of Advisory Services at Gartner.  In order to deliver on diversity, equity and inclusion initiatives, leaders must take a look at how the traditional hiring process needs to change for organizations to create diverse digital workforces.

In part 2 of the Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Christie Struckman, VP Analyst to talk about confronting behaviors that marginalize underrepresented employees. Christie explains that any employee can marginalize or be the target of marginalization and once these behaviors are recognized, they must be[...]

2020 has caused many organizations to push digital initiatives forward at unprecedented speed. This acceleration of digital business means making choices on what initiatives move forward or slow down.  Hung LeHong, VP and Gartner Fellow, joins Gartner ThinkCast to discuss the framework for digital business acceleration and how to use the five lanes to prioritize[...]

In this Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Lauren Romansky, Managing VP of Gartner’s HR practice. Lauren explains how the summer of 2020 has presented a real opportunity for change. Employees across the globe are engaging in discussions of racial justice, leaders are seizing[...]

Featured at the Gartner Symposium IT/Xpo®, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years. In the second episode of our two-part series, we'll talk through the final three trends with experts Brian Burke, Nick Heudecker, Svetlana Sicular and Sylvain Fabre. 

Featured at the Gartner Symposium IT/Xpo, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years. In the first episode of our two-part series, we'll explore how the hype cycle is created, the year's trends and featured technology. In[...]

Workforce planning, employee performance and employee experience have all taken on a new meaning post COVID-19. In this episode of Thinkcast, Heather Levy, Vice President of Content Marketing at Gartner has a conversation with Adriana Duque Hughes, Senior Director for Gartner’s HR practice to talk about the changes HR executives and employees are facing and[...]

From olive oil to pharmaceuticals to news, fakes are everywhere. In this episode, Gartner ThinkCast host Kasey Panetta speaks with Avivah Litan, Vice President and Distinguished Analyst, about the current state of counterfeits and the dangers they pose to consumers. We’re also going to learn how to distinguish genuine products and contents from their fake counterparts[...]

What if organizations thought about privacy not as something dictated by laws, but rather driven by principles? In this ThinkCast episode, Gartner analyst Bart Willemsen explains why companies should be taking a risk-based approach to privacy and what that means for balancing safety, productivity and privacy. Related Links: Read More: 7 Security Areas to Focus on[...]

As organizations begin to recover from COVID-19, a critical question remains unanswered: How must business strategy change to meet reset goals and ambitions. In this episode of Gartner ThinkCast, Gartner Associate Director of Content Marketing , Jackie Wiles speaks with Chris Howard, Gartner Chief of Research. Chris shares new research on a framework to help[...]

What is gamification? How might it impact the spread of COVID-19? Gartner ThinkCast host Kasey Panetta is joined by Brian Burke, Research Vice President at Gartner and author of Gamifiy: How Gamification Motivates People to Do Extraordinary Things. In this episode, Brian discusses the use of gamification and technology to curb the spread of the[...]

Enterprise leaders face unprecedented budget pressure as the COVID-19 pandemic continues, but that urgency only increases the need to assess all cost decisions strategically. In this episode, Cesar Lozada, Senior Principal Analyst, Gartner, describes how enterprise leaders can use the Gartner cost optimization decision framework to evaluate both the risks and benefits of cost proposals[...]

Supply Chain has been on the front lines of the pandemic.  It’s a critical business function and the people who work in it are particularly important, given how much we all rely on them.  Gartner host Heather Pemberton Levy introduces this live interview, recorded in late April, between Chris Howard, Gartner Chief of Research and[...]

COVID-19 has changed the way businesses around the world operate. Many of these changes — the shift to working remotely, an increase in automation, and the addition of new technologies — have direct consequences in security and risk. And with an uptick in cyber incidents, it’s vital that security and risk management leaders understand vulnerabilities[...]

During this time of disruption, it’s vitally important that employees take care of themselves first in order to be an asset to their organization. In this episode Gartner Host Heather Pemberton Levy speaks to Christie Struckman, Vice President and Analyst in Gartner CIO research group about how to help your employees manage the emotional toll[...]

Do you think remote employees are more or less productive? The answer might surprise you. In this episode of Thinkcast, a part of Gartner’s coronavirus series, Gartner Host Kasey Panetta introduces a conversation that took place remotely between Gartner’s Heather Pemberton Levy and Brian Kropp. Brian, the chief of Gartner’s HR practice, shares recent research[...]

In this Gartner Thinkcast special episode, Host Heather Pemberton Levy is joined by  Chris Howard, Gartner Chief of Research to discuss ways executives can support employees and sustain the organization through the response and recovery from COVID-19.  In his role, Chris has a unique view into Gartner expert research, inquiry conversations and what’s on the[...]

In this Gartner ThinkCast Special COVID-19 Series episode, Host Heather Levy is joined by Gartner Distinguished Vice President and Analyst, Mary Mesaglio. Mary joins from her home office  in Barcelona, Spain to discuss methods for strong leadership during pandemic disruption. Mary provides practical advice that leaders apply now and moving forward. Related Links: Read more:[...]

In this Gartner ThinkCast Special COVID-19 Series episode, Host Kasey Panetta is joined by Gartner Vice President, Roberta Witty. Roberta shares her unique perspective coordinating research across HR, IT, supply chain, risk and marketing functions during this period of disruption. She speaks to the challenges in business continuity, lessons to be learned and missteps to[...]

With the rapid spread of Coronavirus or COVID-19, leaders must prepare for how to manage and respond to the impact of a global pandemic. Heather Pemberton Levy and co-host Kasey Panetta present a special edition of Gartner Thinkcast.  In this episode, we talked with Gartner experts from our IT, supply chain, HR, and risk practices[...]

A quick programming note to all of our listeners. This podcast was recorded on February 3rd 2020, long before the Covid 19 coronavirus became a pandemic. On behalf of the Continuous Foresight team and Gartner, we remain confident in the ability of our clients to continue to lead and create a better future for all[...]

Where are CMOs spending their budget? From content to agencies, modern marketers have a lot to support with finite resources.  In this interview, Gartner expert Christopher Ross shares the highlights from the Gartner CMO Spend Survey and gives insight into what the results mean for the marketing industry. Learn where your peers are spending and[...]

What does it take to be a futurist? Continuous Foresight guest Jerome Glenn, Executive Director of the Millenium Project, joins hosts Marty Resnick, Steve Shapiro, and Kevin Gabbard to discuss what makes a futurist successful, research methodologies and how to create impact for your organization. Gartner is an impartial, independent analyst of business and technology.[...]

Do you know the three magical ingredients for a successful digital transformation? Wouldn’t it be great if there were ‘hacks’ for culture change? Hear from Gartner expert Mary Mesaglio to understand how organizations approach these initiatives and leverage culture to accelerate change. Learn where organizations typically get stuck and specific tactics to move forward. Related[...]

Are you equipped to explore the future of any topic?  Do you have the required skills? Dr. Andy Hines, Foresight Program Coordinator and Professor at the University of Houston, joins Gartner Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to talk about his experience running a foresight program and the critical skills that[...]

The beginning of the year is a popular time for resolutions. Did you plan to work out more, eat better or read more? Professional resolutions aren’t that different from personal ones. They should focus on ways to reduce waste (both time and resources) and develop skills in new areas. Gartner expert Tina Nunno shares the[...]

Bring your strategy toolkit into the future with Continuous Foresight tools. René Rohrbeck, Professor of Strategy and Foresight, Innovation &Transformation Chair at EDHEC Business School in Lille, France, is back for part two of the continuous foresight discussion. This time he tackles how organizations can use Continuous Foresight tools to connect external trends and insights[...]

Fit organizations outperform fragile ones during uncertainty and unexpected “turns” such as economic shifts and acquisitions. Hear from Gartner Distinguished Vice President Andy Rowsell-Jones on what separates the fit from the fragile, why organizations that lean into uncertainty come out stronger and what IT leaders and other business executives can learn from the Gartner 2020[...]

Are you prepared to manage your strategy through an uncertain future? Have you led a critical decision by presenting a paradox? René Rohrbeck, Professor of Strategy and Foresight, Innovation & Transformation Chair at EDHEC Business School in Lille, France, joins Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to discuss the development of[...]

Wouldn’t it be great if you could see what lies ahead for your business? We sit down with Gartner expert Daryl Plummer to find out which trends you should have on your radar. From AI to cryptocurrency to online shopping, these trends are changing how we live and what it means to be human.  We[...]

Sit back and listen as we revisit some of our favorite episodes from Gartner ThinkCast in 2019. Wondering what our most popular episode of this year was? It was far and away an interview with Gartner expert Brooke Selassie on digital business transformation models. We'll revisit this interview along with some previously-unreleased audio and take[...]

The ATM. Audio books. The telephone. Now part of our everyday lives, it took years before these innovations hit mainstream adoption. Hear from author Malcolm Gladwell on why this gap between innovation and adoption exists and the societal paradigm shifts needed for innovation to take off. Then take a peek into his new book, Talking[...]

The world is fast changing. Leaders are struggling to keep up, much less look ahead. Is continuous foresight part of your organization’s DNA? Dejan Paravan, Chief Innovation Officer at European energy trading company GEN-I, joins Continuous Foresight hosts Marty Resnick and Kevin Gabbard to discuss the role of innovation in business and how his organization[...]

Place yourself in the middle of the world’s most important gathering of CIOs and IT executives for a conversation with two of this year’s keynote presenters on the major research featured on the big stage. Don Scheibenreif, Vice President, Distinguished Analyst with Gartner’s Customer Experience research group and Mbula Schoen, Senior Principal Analyst in the[...]

Culture. It’s the No. 1 challenge executives face in the digital era. Gartner expert Tina Nunno offers practical advice for CIOs and IT leaders on how to tackle the challenge head on, with a mix of Machiavellian strategies and political maneuvering — including how to know if you’re predator or prey within your organization and[...]

Why should a business utilize science fiction? What do you think your business plan is? That’s the message of Brian David Johnson, a leading expert on science fiction prototyping and threatcasting. Threatcasting is a sub-genre of forecast that details future threats and how the organization can track threat development and know when to respond. Brian[...]

IT definitely puts the digital in digital transformation, but now it’s time for IT to drive the transformation side of it, too. IDEX CIO Jim MacLennan (33:13) joins us with a simple message for IT: Stop thinking so much, and start doing. Plus, Gartner expert Tina Nunno (1:11) helps you make a bigger impact with[...]

David Houle warns to fasten your seatbelts, that the 2020s will be the most transformative, disruptive decade in human history. As a futurist, David’s job is to anticipate trends great and small. That same approach can transform your organization, giving you a competitive edge in strategy and change. But can just anyone be a futurist?[...]

As digital business upends the business landscape, how do you stay ahead of the next risks that could derail your business? Futurist Jane McGonigal says you need to make a game of it (13:15). Plus, a panel of Gartner experts reveals why you need to tap into Infrastructure-Led Disruption (1:47), and we go deeper into[...]

Here’s a riddle for you: What comes first – foresight or innovation? The answer is not as straightforward as you might think. FIBRES Online CEO Panu Kause joins Continuous Foresight hosts Marty Resnick and Kevin Gabbard to not only solve that riddle, but help you solve how to best put continuous foresight to work for[...]

Better customer service demands a revolution! You need to strive for rebel hospitality. Entrepreneur and author Chip Conley of AirBnB (2:05) shares his secrets for better customer service and how to be a better mentor. Plus, we see how CMO spend will shape Marketing’s 2020 agenda with Gartner expert Ewan McIntyre (26:01) and unlock why[...]

When it comes to the economy, how high is your anxiety index? Of course, we need to do financial forecasting, but can we look too far ahead? Gartner expert Tim Raiswell joins the Continuous Foresight discussion to look at why you need to embrace nowcasting. How can we predict the next recession – or are[...]

October is National Cybersecurity Awareness Month, but cybersecurity is a year-round challenge for individuals, enterprises and governments alike. National Cybersecurity Alliance Executive Director Kelvin Coleman (01:53) joins us with advice on how we all can make the world safer. Plus, we’ll hear from the co-founder of Women in Identity Emma Lindley (31:19) on how to[...]

Your business and IT strategy is missing a key ingredient: Your poetic voice. Really. We talk with poetic voice artist Sekou Andrews (2:06) on the communication techniques you need to drive new success. Plus, we boost your Talent IQ (35:54) and find out why Connected Managers (55:10) are the best managers. RELATED LINKS WEBINAR: Lead[...]

We are all futurists and trendspotters. We all try to look at signals in our personal and professional lives and respond in one form or another. Hopefully, we are proactive in our response, but admittedly most of us are reactive. Trendspotting is about detecting signs or, we call them, signals, of change happening right now,[...]

Netflix co-founder Marc Randolph stopped dreaming and finally decided to mail it in. On this episode, we talk with Marc Randolph (2:08) about Netflix’s unusual path to success and Marc’s new book, “That Will Never Work.” Plus, Don Scheibenreif (36:33) previews the Gartner IT Symposium/Xpo 2019 keynote and James Atkinson (51:33) raises our Talent IQ.[...]

You can't have a discussion about the future without eventually referring to a book, a comic, a television show or some other science fiction. Reference stories and especially world-building are very powerful tools for Continuous Foresight. In this episode, we discuss the power of storytelling in business with the CEO of SciFutures, Ari Popper, who[...]

Your next negotiation really is life or death – or should feel like it. Ex-FBI lead hostage negotiator Chris Voss (18:55) provides his negotiation insights. Plus, Oversight CEO Terrence McCrossan (01:38) looks at the CFO’s role in digital transformation, and Ewan McIntyre (41:26) previews the 2019-20 Gartner CMO Spend Survey results. RELATED LINKS Webinar: The[...]

Continuous Foresight is a discipline that organizations perpetually use to gather, process, and take action on information about their future business models and operating environments. This first episode introduces the concept of Continuous Foresight and how this podcast series will provide a good mix of practical application, case studies, trends, and special guests informing listeners[...]

So you think you’re an innovative organization? Chances are, you’re wrong. Author Marissa Orr (24:26) joins Gartner ThinkCast to discuss how your organization can establish a truly innovative, empowering culture. Plus, Gartner experts Whit Andrews and Chris Howard (01:30) gives us the latest on digital transformation and Gartner IT Symposium/Xpo 2019.  SHOW NOTES Related Links[...]

The key to success – in sports or business – is to make your move at the unlikeliest moment. In this episode, a panel of Gartner experts (1:43) reveals how even an economic downturn is a great opportunity for winning in the turns. Plus, Gartner Artificial Intelligence research lead Whit Andrews (32:00) guides us through[...]

As digital business significantly expands your partner ecosystem, your risk exposure grows exponentially. Gartner expert Chris Audet (01:26) reveals how you can spot the lurking dangers with your third-party partnerships, and helps you build better relationships with your providers. Also, Gartner expert Arup Roy (34:57) helps you build a stronger business case for Intelligent Automation[...]

Only you can set limits on your career. Pioneering U.S. Air Force Col. Nicole Malachowski (1:38), the first woman pilot in the elite Thunderbirds unit, shares her insights on flying through your career and life headwinds. Plus, Mike Griswold (42:59) tells us what separates the leaders in the Gartner Supply Chain Top 25. RELATED LINKS[...]

Yes, your supply chain can save the world – and no, that’s not hyperbole. We find out how Intel (01:53) is using its supply chain to lead the fight against modern slavery. Then, Gartner’s Dana Stiffler (40:06) tracks the progress of women in supply chain management. It’s a program about supply chain that everybody needs[...]

What’s your boss thinking? We go inside your CEO’s mind as Mark Raskino (01:33) delves into the results of the 2019 Gartner CEO and Senior Business Executive Survey. Plus, we find out why you don’t need robots for robotic process automation (24:30), but you almost definitely need RPA to improve any facet of your business,[...]

We all think we are staying focused on the future, but are looking far enough ahead? Serial entrepreneur Peter Hinssen (01:46) helps us look beyond tomorrow. Plus, Gartner expert Ian Beale (20:53) brings us together for Aligned Assurance, and author Patrick Lencioni (37:50) helps us find the ideal team player. RELATED LINKS WEBINAR: Panel Discussion: Drive[...]

You already have the funds to support your digital transformation. Gartner expert Dennis Gannon (01:52) helps you unlock them by “winning in the turns.” Also, Gartner expert Avivah Litan (19:18) tells you why you need to take a fresh look at blockchain. Plus, former DuPont sales leader Maria Boulden (39:43) explains why the personal touch[...]

The majority of digital transformation initiatives fail. Yours does not have to join them. Gartner Chief of Research Mike Harris tells us what gives the innovation leaders their edge (01:37). Also, on Episode 184 of Gartner ThinkCast, Gartner experts Helen Huntley and Scott Morrison (17:26) help tech product managers survive the digital era. Then, Gartner[...]

Toss out those 250-page strategy documents. You only need one page. Gartner expert Heather Colella helps you master the art of the one-page strategy (01:41). Also, Gartner's Mark Driver makes sure you stay in compliance with Java's latest release and support changes (21:37); and we revisit a conversation with former NATO military commander Admiral James[...]

Forget the unicorns and rainbows. We all don’t have to sing “Kumbaya” to establish a good company culture.  “We think of good cultures as these places where people are happy, happy, happy all the time, where there’s no arguments. That is not true. Good cultures are places where people have strong, vibrant, energetic arguments all[...]

Here's THE winning formula for your career: "Act 1, introduce your hero and put him in a tree. Act 2, set fire to the tree. Act 3, get him out of the tree.” Yeah, there’s a story behind that quote, which is only fitting, because we’re going to talk about how storytelling can open new doors[...]

Take it from a combat pilot … battlefield lessons also apply to your workplace.  “We knew that we would absolutely be there, period, because lives were on the line. And I believe that if we execute it that way in business, our relationship with our teams, our leadership, our timelines, our processes, our digital transformation[...]

Enterprises need more than technology to enable digital transformation. They must change their culture, and CIOs and IT leaders must be at the forefront of those efforts. Also on this episode of Gartner ThinkCast, find out why Sales must stop selling and start enabling buyers, and hear more from smart decision-making expert Annie Duke.

Digital transformation cannot come fast enough for business leaders. So how do you speed up the process and ensure success? In this Gartner ThinkCast conversation, Gartner expert Brook Selassie says the key is digital business model transformation. Then, we have an extended interview with smart decision-making expert (and renowned poker champion) Annie Duke on how[...]

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

As 2019 unfolds, a prevailing question lingers: Will this be a good year or bad year? We talk with leading experts on what to expect to impact your strategy, influence your IT spend, and transform your Marketing in 2019 and beyond.

It's the digital era, yet business leaders don't often realize the true business value of IT. That changes now as we ensure IT gets the attention it merits.

Changing corporate culture can seem too big to tackle, but to enable digital transformation, it's too big to fail. How do you create a culture of innovation? The secret is to fail.

As the year draws to a close, we turn our attention to 2019 and the technologies, trends and priorities you need to track to frame a successful 2019 agenda.

Customers are the lifeblood of our organizations, but chances are, your organization is not customer-centric. Find out how to truly put your customers first -- both today and in the future. 

Data drives every organization, but that does not mean your organization is data driven. Find out how to organize, process and even speak data to gain the maximum benefits of your information.

Digital transforms every organization, but to reap the full benefits, they need their IT leaders to transform into digital leaders. Find out how to step up and drive business value in your organization.

Every organization is disrupted by digital, but very few become true digital disruptors. Find out how to turn digital into your advantage, no matter your size or location.

You spoke, we listened, so get ready for the new Gartner ThinkCast -- an expanded format designed to give you more insights and advice on the topics that most impact your agenda -- all crafted to better fit your busy schedule and your commute or business travel.

Everyone says they want to go digital, so why does it still seem as if Business and IT do not understand each other's goals and needs? Former U.S. Secretary of the Air Force Deborah Lee James shares her insights on how to build a more collaborative cyber culture.

The intersection of artificial intelligence and customer experience is very busy these days. We help you navigate using AI to enhance your CX initiatives by addressing questions put forward by you and your peers.

As more organizations deploy sales force automation, can it still provide a competitive advantage? Gartner Research Director Tad Travis looks at the steps to take and the mistakes to avoid to get an edge with your SFA initiative. 

it seems obvious: Better integration of your Sales and Marketing will yield better results. But it's not easy. Find out why the Gartner Sales & Marketing Conference can help you solve the winning equation.

Midsize enterprises face similar challenges as larger firms, but they need different solutions. The Gartner Symposium/ITxpo 2018 MSE Program offers tailored answers.

We're still not using our data as a true market differentiator. Find out how to transform your sales and marketing initiatives into a larger customer base.

What do IoT service providers need to do to truly stand out in the market? What do end users expect -- and what should they expect -- from IoT services?

The Gartner Keynote does more than set the tone for Gartner Symposium/ITxpo. Find out how the 2018 address could change what's on your organization's radar screen.

Where can you go to find out what will change your business in the future, what you need to be doing now to succeed, and what an NFL legend thinks of it all? We find out what's on the agenda at Gartner Symposium/ITxpo 2018.

Hype is a constant in anything IT-related, but it does not have to be a barrier. Find out how the Gartner Emerging Technologies Hype Cycle can help you target the right solutions to meet your current and future needs.

The heart of digital transformation is people, not technology. So how do you become the leader who can future-proof your team, your company and your career? 

We know we need to be looking at AI now, but is your AI initiative really where it should be at this time? We help you determine the answer, plus preview why you'll find more of the AI answers you need at Gartner Symposium/ITxpo 2018.

As digital transformation reshapes how we live and work, companies and governments must take more responsibility and enter into a digital social contract.

Digital transformation comes down to one word: Leadership. Are you the right kind of leader to lead your enterprise to digital success?

Digital transformation demands a renewed focus on data security and privacy. Box CEO Aaron Levie shares his security insights and your next steps to go digital.

Technology really does matter in digital transformation. Box CEO Aaron Levie talks about why a new cultural approach needs the right technology.

Digital transformation goes well beyond just implementing digital technology. Box CEO Aaron Levie discusses why digital demands a new corporate culture shift and mindset.

Despite the hype, most organizations right now do not use blockchain. So it may be surprising that government is taking a lead role in adopting blockchain.

Forget the apocalyptic hype; artificial intelligence offers a burgeoning array of new job opportunities. But it's imperative on all of us to start preparing students now for the future of work.

Beyond the next great technology out there, you need to know where to find the next great technology solution. The answer might be waiting among the Gartner Cool Vendors 2018.

Forget the tech manuals and the latest leadership books. To boost your AI acumen and your IT career, it's time that you start reading more science fiction.

You need a clear, impactful IoT blueprint. And as your IoT needs evolve, Gartner factors them into improving the Gartner IoT Reference Model to help you achieve your initiatives. 

As artificial intelligence permeates more and more of what we do, you must plan for humans and robots to work side by side. And you must start by treating them more like equals.

You and your peers asked your most pressing AI and Machine Learning questions, and Gartner analyst Alexander Linden joins us with the answers.

Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.

Diversity can improve your team's decision-making abilities by 87 percent. One group's efforts to expand opportunities for women in supply chain hold lessons for all of us.

Sustainable Business will do more than save the planet -- it will save your business. And your supply chain is the key to creating a successful sustainable business.

Digital disruption impacts businesses of all sizes. Find out how one midsize enterprise turned disruption into a competitive advantage -- and why that offers lessons for every organization.

Empower your IT talent by setting up digital fusion teams. We'll also explore why it’s time for you and your team to start placing products over projects. 

Will there be room for humans in the workplace of the future? Gartner analyst Helen Poitevin looks at how you and your organization can survive -- and thrive -- in our changing work environment.

We take major steps to protect our information security, but are we doing enough to protect against the bigger threat of emerging technology risk. CEB now Gartner's Josh Downie says, probably not. 

Chances are very good that you are hindering your I&O initiatives by committing one of seven deadly cost optimization sins. What sins are you guilty of, and how can you repent?

The Internet of Things is no longer on its way. It's here. Find out why it's time to take a practical approach to the IoT and how it can fit in your organization.

Sift through all the hype around blockchain, and you'll start to find some practical use cases across all industries and regions. But is blockchain ready for your organization to use to its advantage?

Digital disruption also gives tech and service providers a new opportunity for greater success and a competitive advantage. We look at what providers must do to survive and thrive in the digital era.

Digital disruption creates new opportunities to gain a competitive advantage. So what kind of digital disruption strategy do you need to get you there?

Digital disruption is so omnipresent that we're all beginning to suffer from digital fatigue. Here is how to wake up your organization and gain the advantage from digital disruption. 

What must business and government leaders do to maximize the benefits of digital transformation for all of us? We catch up with Gartner analyst Jorge Lopez on Capitol Hill in Washington, D.C.

We want to know what 2018 holds for IT spend patterns in our region and across the globe. Gartner Chief Forecaster John Lovelock parses the final 2017 numbers for what they forecast for this year and beyond.

IT leaders must take a proactive role in shaping the next generation of IT and business professionals. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio say it's time to get involved in your local education system.

When your business executives ask what new technology can do for the business, don't answer them -- show them. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what new technologies to track and how to introduce them.

Everyone talks about the CIO taking more vocal role in digital transformation initiatives. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss how to do it without hindering your career.

Digital transformation calls on CIOs to take an assertive, vocal role. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what you must resolve to do to build a better organization, team and career.

One thing you are definitely have is questions on how to use and benefit from artificial intelligence. Gartner AI expert Whit Andrews tackles the top AI concerns of you and your peers.

There’s an emerging language we all need to learn to speak properly – information. We explore the benefits of speaking data.

It’s time to unlock your organization’s most powerful storyteller: Your data. Turn your data and analytics into a narrative of business success.

Vendor positioning is not the same as the messaging, yet they share a couple of core traits: They must be strong and clear. Find out how to strengthen your position.

Let’s spin the artificial intelligence lens around to see how AI impacts tech providers. Find out what they should be doing and what all enterprises must be asking.

Get to know these four letters: GDPR. The European Union is rolling out new data privacy rules that will impact every organization around the globe.

If you’re looking for an artificial intelligence solution, how do you find the right provider? Gartner’s Whit Andrews offers up seven questions you should be asking to find out if an AI solution is truly effective and the right one for your organization.

Digital transformation requires CIOs to build an ever-expanding set of skills, but not just technical skills. In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson discuss the people skills today’s CIO needs for success.

What if you have radically inspired leadership — and a radically inspired life — just waiting for you to unleash it? In this Gartner ThinkCast conversation, John O’Leary shares his powerful personal tale of survival, but the real story he wants to convey is your story: that you can do great things and you don’t[...]

What if the key to being a great CIO in the digital age was being a great storyteller? In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson explain why leadership is the keyword for CIOs in the Digital Age, as they must move beyond directing just IT and be more vocal, impactful leaders[...]

How can CIOs enact a true digital culture change? In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss how CIOs must drive their organizations to new success with an impactful digital culture change.

CIOs have a great opportunity to use culture change to improve their organization, but can sometimes get in their own way. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why CIOs should stop fearing the culture change that comes with digital transformation.

Digital transformation demands we change how we do business, but sometimes that change can be risky to employee satisfaction and culture. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why the CIO must lead the digital culture change, what they must be careful not to do, and what the proper[...]

Can IoT implementation really be as easy as 1-2-3? In this Gartner ThinkCast conversation, Gartner Research Vice President Erik Heidt joins us to discuss the three major steps you need to take to start acting on your Internet of Things strategy.