At his Senate confirmation last February, Daniel Werfel told lawmakers that if given the job of Internal Revenue Service commissioner he would work to increase “public trust” in the beleaguered agency and use the $80 billion that Congress had granted it to build a “more modern and high-performing” organization.A year later, Mr. Werfel has overseen the clearing of a backlog of thousands of tax filings, shrinking wait times on the I.R.S. telephone lines and the creation of a system that lets qualified taxpayers submit their federal returns with no cost. But those achievements have…
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