Business travel expert explains why #RightsOnFlights movement matters

Passengers’ rights and the accessibility of air travel are in focus, ranging from which arm rail belongs to whom, to whether passengers should be allowed to bring service animals on board, to the better care of disabled people and their essential equipment. According to FCM general manager, Bonnie Smith, the RightsOnFlights hashtag started as passengers with disabilities speaking up blossomed into a broader call for more equity and accessibility across the skies, signalling that it is time for business travel to evolve. “This movement is laying the groundwork for a system overhaul of…