As consumers navigate through economic challenges, there is no doubt that after-sales support stands out as a key factor influencing purchasing decisions. This is especially true in the smartphone industry, where consumers prioritise both value and quality, seeking innovative solutions that extend beyond their initial purchase. Understanding this is leading brand in the smartphone market, vivo who has redefined customer support standards by offering comprehensive after-sales assistance.vivo provides an array of value-added services and warranty support, including software updates, system…