Do citizens need to problem solve collectively with municipalities to address poor service delivery?

DR SHEETAL BHOOLAAfter the May elections, South Africans hoped that the new government would kick off by solving some of the overwhelming problems we have been experiencing in recent years. The continual lack of effective municipal services in most provinces in South Africa has been alarming. Residents of KwaZulu-Natal, for instance, are grappling to access water from their taps after the Tongaat Tornado and the floods in 2022, which were recorded as the most catastrophic in the province in decades. Repairs the eThekwini Municipality promised to complete after the July riots in 2021 are…